Ask about sales, stock and kitchen orders by voice with NHY

During a rush an owner rarely has both hands free. One is on the till, the other is plating or talking to a guest. Checking the dashboard means unlocking the phone, opening the app and scrolling. A spoken question that returns the live number is faster when the floor is already loud.

The NHY voice assistant answers a closed set of questions about sales, items, stock and the kitchen. It is read-only: it never changes an order, a price or a stock count. You can send audio or plain text. Audio uses your monthly voice minutes; text does not.

The operating problem

A restaurant owner is on the pass and hears the phone ring. The caller is a manager at the second location asking for today's numbers. Without the assistant the owner says "I'll message you in five minutes." With it the owner can ask the question while the next plate is still in hand.

The same problem appears after closing. You are locking up and want to know whether anything is about to run out before you leave. Opening the full inventory screen is possible; a one-sentence answer is quicker.

A realistic Friday evening

Rahul runs a small cloud kitchen. On the Basic plan he has 60 voice minutes for the month. During the dinner peak he holds the phone and says "sales today." The assistant replies with the total and the number of completed orders. He asks "top items" and hears the three best sellers. Later he types "low stock" (no minutes used) and sees the two items below their reorder point. Nothing is written back to the system.

Illustration of a voice query and the live answer. Your store's actual figures appear only after you ask.

How to ask a question

On a paid plan (Basic or higher), open the NHY app or the web console. The voice query is available through the authorised API endpoint used by the app and any connected tools.
Speak a short phrase or type it. Recognised questions include today's sales, yesterday's sales, top items (you can ask for a count up to 10), low stock, and pending kitchen orders.
For audio, the clip is measured in whole minutes (rounded up, minimum one minute for any non-empty clip). The minutes are deducted from your monthly allowance before transcription. If the allowance is exhausted the request is rejected and nothing is transcribed.
Text questions skip the minute quota entirely. The same closed set of answers is returned.
The assistant replies with a short spoken or text answer drawn from your live completed orders, inventory and kitchen tickets. It does not invent numbers and it does not change any data.

What you can ask

Sales today or sales yesterday — total revenue and number of completed or ready orders.
Top items — the best-selling products for the period, with quantity and revenue.
Low stock — items at or below their reorder point (or a default threshold of 15).
Pending kitchen orders — how many tickets are still pending or preparing, with the first few order numbers.

If the phrase is not recognised the assistant lists the supported questions. Answers are calculated in India time (UTC+5:30).

Which plans include it

The voice assistant is not available on the Free plan. On paid plans it is included with a monthly minute allowance that resets on the first of each calendar month. Text queries do not consume minutes. Enterprise and Enterprise Plus have unlimited minutes.

Plan	Voice assistant
Free	Not included
Basic	60 minutes/month
Professional	600 minutes/month
Enterprise	Unlimited minutes
Enterprise Plus	Unlimited minutes

The same row appears on the public pricing page and in the NHY plan comparison. Minutes are consumed only for audio clips. A rate limit on the transcription service itself still applies separately to protect the speech infrastructure; that limit is independent of your plan allowance.

Limits and things to know

The feature is read-only. It will never mark an order ready, adjust stock or change a price. Those actions stay in the normal NHY screens or the WhatsApp assistant (with confirmation).
Only a closed set of questions is answered. Free-form conversation or requests outside sales, items, stock and kitchen are declined with a short list of supported queries.
Audio minutes are whole minutes, rounded up, with a one-minute minimum for any non-empty clip. Empty audio costs nothing.
If your monthly allowance is exhausted you receive a clear message and the request is rejected before transcription. The allowance renews on the first of the next calendar month.
A separate per-tenant rate limit on the speech service may still return "busy, try again shortly" even when plan minutes remain.
Answers use only completed or ready orders for sales and top items. Pending kitchen tickets are counted separately.

The voice assistant is a quick lookup layer on top of the same live data you already see in the dashboard and kitchen screen. It does not replace those screens for detailed work.

Questions owners ask

Does typing a question use my voice minutes?

No. Only audio clips consume minutes. Text questions are free within the feature.

What happens on the Free plan?

The request is denied with a message that the voice assistant is available on paid plans. Upgrade to Basic or higher to use it.

Can it change anything in the store?

No. It is deliberately read-only. All write actions remain in the normal NHY flows that require confirmation.

Open NHY and try a voice query